After Hours

When the office is closed, medical advice and urgent care appointments can be obtained in several ways.

​Emergency
In the event of a life-threatening emergency, call 911

Emergency Room visits
If your child needs to go to the Emergency Room, we recommend UCSF Benioff Children's Hospital Oakland or John Muir Hospital.

UCSF Benioff Children's Hospital Oakland: 747 52nd Street, Oakland
John Muir Hospital: 1601 Ygnacio Valley Road, Walnut Creek​


Urgent Care
Pediatric-specific Urgent Care options are limited. If your child can wait until the morning (see symptom checker below for details) use one of the below links for our East Bay Pediatrics Urgent Care options.

East Bay Pediatrics Urgent Care
Regular weekdays in both locations 8:00am-9:00am. 
Saturdays in Berkeley 9:30am-12:00pm. 
Certain Holidays (see calendar) in Orinda 8:00am-12:00pm.
GoHealth Urgent Care
UCSF staffs GoHealth with a Pediatric Nurse Practitioner or a pediatrician most weeknights from 5:30pm-9:30pm and weekends and holidays from 12:00pm to 9:30pm. Use this link for for the pediatric specific urgent care clinic: 

If a pediatric practitioner is not available, the family medicine doctors may also be able to see your child.  Use this link for the general GoHealth Urgent Care Clinic.

Golden State Orthopedics Urgent Care
Golden State Orthopedics urgent care is a walk-in clinic for sprains, strains, broken bones, dislocations, torn ligaments and more. No appointment needed. Skip the ER! 

After Hours Advice
Not sure if your child needs to be seen tonight? These options will help to triage (determine the urgency of) the problem at hand.

Symptom Checker - HealthyChildren.org

If the symptom checker tells you to see the doctor right away, either sign up for an evening urgent care appointment or go to the Emergency Room. If it does not tell you to see the doctor right away, either sign up for a morning urgent care appointment or call our nurses during regular business hours.

Call East Bay Pediatrics
Call us at (925) 438-1100 and choose the option to speak to a doctor on call or a nurse. We will help you figure out next steps for your child.
Please note that East Bay Pediatrics bills your insurance for all encounters and some telephone calls will incur a fee.
​After hours advice calls incur a $10 fee (Monday - Friday 6:00pm to 7:00am) and (All day Saturday & Sunday)

Medication dosing chart
Remember that dosing tables for acetaminophen (Tylenol) and ibuprofen (Advil, Motrin, Ibuprofen) are in your baby blue book and on this website.

Non-urgent issues

Portal Messages
Non-urgent Advice can also be obtained from our nurses or your primary care physician by email through our patient portal at https://ebp.pcc.com/portal. You will need to sign up first by completing the portal form. Please allow 3-5 business days for a reply.

Health Questions
The American Academy of Pediatrics (AAP) provides an extensive resource for parents at https://healthychildren.org

You may also consult our website health topics page, where you will have access to an extensive array of pediatric medical literature which can provide information on home care for illness as well as other health issues.

Well visit appointments, Vaccines and Referrals
 Questions about well visit appointments, vaccines or referrals should be addressed during regular business hours. Please call between 9:00am-5:00pm. 

Appointment cancellations
If you need to cancel an upcoming appointment, please leave a message at this number: 925-438-1100, option 2

Make sure to leave your child's name, date of birth, the date and time of the visit and which physician the visit was scheduled with. 

Visits canceled after 5:00pm the day prior to the visit will incur a missed appointment fee.