East Bay Pediatrics is now up and running for Telemedicine visits! These visits can help keep you in touch with your doctor and ideally out of the emergency room. Please review these guidelines for Telemedicine visits:
We continue to have only well visits in Orinda and only sick visits in Berkeley. You may be asked to reschedule your visit to fit these criteria.
- Call our office to set up a visit. (925) 254-9203 option 6. A nurse will triage your call and schedule your visit with the doctor. In a few cases, the nurse may ask you to make an in-person visit. (see 3/16/20 announcement)
- Check if you have the right AV equipment. You need a computer, tablet, or phone which has audio and video capability. If you do not have such a device, we can also schedule a telephone (voice only) visit.
- Make sure you are on the Patient Portal and Give consent. You will receive a portal message with instructions on how to login to the visit and with a request for your consent to the visit online or by phone. If you are not on the Patient Portal, we will set you up!
- We will bill your insurance. State regulations state that Telemedicine visits should be paid by your insurance company the same as in-person visit. You may incur the same co-pay or deductible charge for the visit as you would with an in-person visit.
We continue to have only well visits in Orinda and only sick visits in Berkeley. You may be asked to reschedule your visit to fit these criteria.
