Email: MyChart

Login to MyChart to email your doctor, follow up on a referral, or review your visits or results. If you have not signed up for MyChart, see instructions below. 

Please note, emails are for non-urgent issues only. If you need immediate assistance, please call us to speak with a nurse or business office representative.
SIGN UP FOR MYCHART:
​Secure access to patient charts is available through MyChart. 
Parents/Guardians need to set up Proxy Access by signing themselves up for UCSF MyChart (it does not work with Stanford, Sutter or John Muir MyChart) then requesting Proxy Access to their children's charts. Access can take 2-3 business days.
  • Make sure to toggle to the patient chart to message us
  • Patients 18 and over need an activation code to sign up
Seek additional support
  • Try the MyChart FAQ page (you can skip the login at the top): MyChartFAQ  
  • Call MyChart support: 415-514-6000
TIPS FOR USING MYCHART:​​​
Send us a message
  1. Login to MyChart on your phone or computer.
  2. Make sure to toggle the screen so that you are in the patient's chart (parents or guardians are proxies and cannot message us through their own account)
  3. Click Create a Message and follow the prompts. 
***Remember that messages sent via MyChart should be NON-urgent. We will respond to you in 2-3 business days. ​
Review your patient chart
View your After Visit Summary
  • Click on Encounters and choose the correct appointment date/time
  • Click on View After Visit Summary
  • Any instructions from the visit will be seen here. 
View your Labs or Results
  • Click on Results to view any recent labs or radiology procedures. 
  • Remember that results may come to you immediately. Your doctor may not see results if he/she is seeing patients or not in the office that day. If you have not heard from us about your results after 1 week, please give us a call 925-438-1100, option 3